bursa 188 Privacy Policy
This page describes what we collect when you use bursa 188 and how we keep that data protected. We operate from a regulated jurisdiction and handle your personal information according to applicable data protection law. Our commitment is to be transparent about our practices so you understand what happens to your data on our platform.
We at bursa 188 collect information necessary to verify your identity, process your deposits and withdrawals, and deliver our live-dealer tables, sportsbook, and slot games. We do not sell your data to third parties. Your information stays within our operational and compliance systems, and we use industry-standard encryption to protect it in transit and at rest.
What we collect on bursa 188
When you open an account with us, we ask for your full name, date of birth, email address, and phone number. We also collect your residential address so we can verify you are in a jurisdiction where our services are available. During account verification, we may request a copy of your identity document (passport, national ID, or driver's license) and a proof of address (utility bill, bank statement, or rental agreement).
We collect transaction data: every deposit, withdrawal, and game activity is logged with timestamps and amounts. We track which payment method you use—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—so we can reconcile your account and detect fraud. We also record your IP address, device type, and browser information each time you log in.
We collect game interaction data: which tables you join, how long you play, and settlement records for each round. This helps us detect unusual patterns and comply with anti-money-laundering rules. We do not store your payment card details; our payment processors (licensed in their respective jurisdictions) handle that encryption.
How we use your data
We use your personal information to verify your identity and prevent fraud. Account verification is mandatory before you can deposit or withdraw. We cross-check your details against sanctions lists and known fraud databases to ensure compliance with our regulatory obligations.
We process your transaction data to settle bets, calculate winnings, and generate account statements. Our finance team uses this data to reconcile deposits and withdrawals across mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. We retain transaction records for seven years to meet tax and audit requirements.
We analyze game activity to detect collusion, bonus abuse, and money-laundering patterns. If we spot suspicious behaviour—such as rapid deposits followed by immediate withdrawals, or coordinated play across multiple accounts—we may freeze your account pending investigation.
We use your email and phone number to send account notifications: login alerts, withdrawal confirmations, and policy updates. You can opt out of marketing emails, but we will still send transactional messages.
Third-party processors and data location
Our servers may sit outside your jurisdiction. We use data processors in multiple regions to ensure service availability and redundancy. These processors are bound by data protection agreements and may only access your data to perform their contracted function (payment processing, customer support, analytics).
Payment processors for online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet operate under Indonesian financial regulations. Processors for mobile banking, local payment, online payment, and e-wallet are licensed Indonesian banks. We do not share your data with these processors beyond what is necessary to complete your transaction.
Your rights on bursa 188
You have the right to request a copy of the personal data we hold about you. You can ask us to correct inaccurate information or delete your account (subject to any outstanding balance or pending investigation). We will respond to data requests within 30 days.
You can withdraw consent for marketing communications at any time by clicking the unsubscribe link in any email or contacting our support team. You cannot withdraw consent for transactional data processing—we must retain that to settle your account and comply with law.
Data breach notification
If we discover unauthorized access to your data, we will notify you by email within 72 hours and describe the scope of the breach and steps we are taking to secure your account.
Policy updates and contact
We may update this privacy policy to reflect changes in our service or applicable law. We will notify you of material changes by email at least 30 days before they take effect. Your continued use of bursa 188 after the update means you accept the new terms.
If you have questions about how we handle your data, or if you wish to exercise your rights, contact our support team. We maintain offices in Jakarta, Surabaya, Bandung, Medan, and Semarang to serve our users across Indonesia. Our support team responds to data requests and privacy inquiries within standard business hours.
Our services are available only where local law permits. We do not knowingly collect data from users under the age of 18. If you believe we have collected information from a minor, please contact us immediately so we can delete that account and data.